🧾
Order placed
Customer receives order summary and confirmation details.
Fulfilment flow
Clear delivery communication for customers and operations.
Use this page to explain fulfilment, pickup, delivery updates, order status, returns, and customer support.
🏪
Seller prepares
Store receives the order and prepares items for dispatch.
🚚
Rider pickup
Delivery partner collects the order and starts route updates.
✅
Delivered
Customer gets delivery confirmation and support access.
Delivery status UI sections
The website can later connect to real tracking APIs, but the front-end communication is already positioned.
- Order confirmed
- Preparing items
- Out for delivery
- Delivered
- Return or support request
📍
Location visibility
Space for route updates and city-wise delivery messaging.
⏱️
Time windows
Communicate standard, express, scheduled, or pickup delivery types.
🔁
Returns
Return eligibility and support flows can be explained clearly.
💬
Assistance
Customers can contact support for order issues and changes.